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Privacy Policy for India Account Data

Your privacy choices should be clear before you open an account. This Privacy Policy explains how predictz handles account details, device signals, cookie choices and UPI, Paytm, PhonePe…

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predictz Privacy Policy for India Account Data
REQUEST PATHS

Contact Us About Privacy Requests

Privacy questions should reach the right team without making you repeat account details in public channels.

In-account message Send privacy requests from the message centre after login. It helps us match your request to the correct account, check identity, and respond without asking you to repeat sensitive details.
Payment record help Use this route when your request concerns wallet references from UPI, Paytm, PhonePe or Google Pay. We check the account holder details before sharing or correcting any transaction-linked data.
Login access issue If you cannot reach your account, write from your registered email and describe the privacy request clearly. We may pause action until identity checks confirm the request is genuine.
DATA HANDLING

How We Handle Your Data

We treat privacy work as part of account operation, not a separate promise hidden in small print.

Account details

We use account details to create access, confirm ownership and respond to support requests. Changes to names, phone numbers or email addresses may need verification before we update the record.

Payment references

UPI, Paytm, PhonePe and Google Pay references help us match deposits, withdrawals and refunds to your wallet. We keep transaction IDs, timestamps and status records for reconciliation and dispute handling.

Cookie choices

Cookies help keep your session active, remember preferences and reduce suspicious login attempts. You can adjust browser settings, but some account and security functions may not work as expected.

Security checks

We record login attempts, device signals and IP region to spot account misuse. If activity looks unusual, we may request verification before allowing sensitive wallet or privacy changes.

Retention periods

Retention depends on the record. Support chats may be shorter, while payment and verification records can be kept longer for disputes, fraud checks, accounting needs and legal requirements.

Change requests

You can ask for access, correction or deletion of eligible data. We assess each request against security needs, pending transactions, dispute records and legal duties before taking action.

Privacy Questions Before You Join

These answers explain how the Privacy Policy works in everyday account situations. They cover data collection, payment references, cookies, retention, correction requests and account access checks. If your situation involves local eligibility, remember that access depends on local law and is available only where local law permits. For requests tied to your own account, contact us through a verified channel so we can protect your records.

We collect account details you provide, login signals, device data, cookie choices and payment references. We use them for access, wallet matching, security checks, service messages and support requests.

Payment references help us match deposits, withdrawals and refunds to your wallet. They also support reconciliation, dispute checks and fraud prevention when a transaction status needs to be checked.

Yes. Send a correction request from the message centre or registered email. We may ask for verification before changing names, phone numbers, email addresses or payment-linked records.

Cookies remember session status, language choices and security signals. You can manage them in your browser, but blocking some cookies may affect login, wallet checks or account protection.

Retention depends on the record type and reason for keeping it. Payment, verification and dispute records may be kept longer than general support messages because legal or accounting needs apply.

We may share limited data with payment processors, verification providers, hosting services and support tools when needed to run the account, process transactions, detect misuse or meet legal duties.

Send a deletion request through your account or registered email. We review whether records can be deleted, anonymised or kept for security, pending transactions, disputes or legal requirements.

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